For replacements under the Lifetime Guarantee please follow the terms below:
Twin Towers Trading Inc. guarantees all of its products. If any of our products should ever become damaged or not work properly, even if the damage is your fault, TTT will send you a replacement absolutely free. Simply enclose a check in the amount of $5.00 to cover postage along with your product in its original packaging. If you do not have the original packaging, please be sure to wrap the product with appropriate padding before shipping.
For information on where to mail the product: